Shipping Information
Fast, discreet, and reliable worldwide delivery. Choose Regular or Express shipping at checkout.
Shipping Method & Delivery Times
We offer two shipping options worldwide. Regular shipping is free on orders over $200, while Express delivers faster for a flat rate.
| Method | Delivery Time | Cost |
|---|---|---|
| Regular | 14–21 business days | $10.00 / free over $200 |
| Express | 5–9 business days | $30.00 |
* Business days exclude weekends and public holidays. Delivery times are estimates and may vary due to customs or postal delays outside our control.
How Your Order Gets to You
Order Confirmed
You receive an email confirmation immediately after checkout.
Packed & Dispatched
Your order is packed discreetly and dispatched within 24 hours.
Tracking Sent
You receive your USPS tracking number by email within 48 hours.
Delivered
Your order arrives in 14–21 business days (Regular) or 5–9 business days (Express) in plain packaging.
Discreet Packaging — Guaranteed
We understand the sensitive nature of our products. Every single order is shipped with complete discretion:
Plain Box or Envelope
No brand name, no product description, no indication of contents on the outside.
Discreet Billing
Your bank statement shows a neutral business descriptor — not our company name.
Neutral Return Address
The return address uses a neutral business name with no reference to 365Pills.
Tracking Your Order
Once your order ships, you will receive a USPS tracking number by email within 24–48 hours. You can track your package in real time using our Order Status page or directly on the USPS website.
If you have not received your tracking number after 48 hours, please check your spam folder first, then contact our support team.
Customs & Import
We ship to over 50 countries worldwide. Import regulations vary by country — it is your responsibility to ensure that the products you order are legal to import in your location.
In the rare event that your package is seized by customs, we will reship your order once at no additional cost. Please contact us within 30 days of your expected delivery date if you believe your package has been detained.
Our discreet packaging and neutral return address minimize the risk of customs issues. We have maintained an excellent customs clearance record since 2008.
Free Shipping Threshold
All orders over $200 qualify for free Regular shipping. This is automatically applied at checkout — no coupon code needed. For orders under $200, Regular shipping is a flat $10.00. Express shipping is always $30.00 regardless of order total.