Legal
Privacy Policy
Last updated: March 25, 2026. We are committed to protecting your personal information and your right to privacy.
Your privacy is our top priority. We never sell your personal data to third parties, and all medical information is treated with the strictest confidentiality.
1. Information We Collect
Information you provide directly
When you place an order or create an account, we collect:
- Name and contact information (email address, phone number)
- Shipping and billing address
- Payment information (processed securely — we do not store full card numbers)
- Order history and preferences
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your questions and provide customer support
- Improve our website, products, and services
- Comply with legal obligations
- Send promotional communications (only with your consent)
We will never use your health-related information for advertising purposes or share it with insurance companies, employers, or any unauthorized third parties.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers who assist us in operating our website and delivering orders
- Legal requirements — when required by law or court order
- Business transfers — in the event of a merger or acquisition
4. Data Security
- 256-bit SSL encryption for all data transmission
- Secure payment processing via PCI-DSS compliant systems
- Regular security audits and vulnerability assessments
- Strict access controls — only authorized personnel can access your data
5. Cookies and Tracking
We use essential, analytics, and preference cookies to enhance your experience. You can control cookie settings through your browser preferences.
6. Your Rights
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of your personal data
- Right to data portability
- Right to object to marketing communications
- Right to withdraw consent at any time
To exercise any of these rights, contact us at [email protected] or call 1-800-490-0365.
7. Data Retention
- Order and transaction records: 7 years
- Account information: Until account deletion is requested
- Marketing preferences: Until you unsubscribe
- Website analytics data: 26 months
8. Children Privacy
Our services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18.